As a coworking collaborative studio, each stylist is responsible for their own clients and policies including;

• Late arrivals and grace period

• Late cancellations

• No-shows

• Service guarantee & refunds

• Health history

• Right to refuse service

• Additional policies.

If you would like to read Clay Hair Studio Ltd policies please see:

• Privacy Policy

• Health and Safety Policy

Skin Test Policy

For your safety we require all new clients to have a skin test at least 48 hours before any color service.

This quick and easy test helps ensure there are no allergic reactions to the hair colour.

Please contact your stylist directly to schedule a time. The test takes just a few minutes, and you’ll need to come in at least 48 hours before your color appointment.

This step is a legal requirement and is essential for your safety.

If you have any questions or need assistance, don’t hesitate to reach out to your stylist!